Privacy Policy
CREED Compounds values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, place an order, or interact with us through email, SMS, or other communication channels.
Collection of Personal Information
We collect personal information to operate our website, process orders, and improve our services. We collect this information when you place an order, create an account, opt in to notifications, or contact us for support.
Contact Information
Name, email address, phone number, shipping and billing address.
Account Information
Username, password, order history, and account preferences.
Payment Information
Payments are processed securely through third-party processors. CREED Compounds does not store or retain full payment card details.
Device & Usage Information
IP address, browser type, operating system, and website activity collected through cookies or analytics tools.
Sharing of Personal Information
We do not sell or rent your personal information. We may share limited information only with trusted parties under the following circumstances:
Service Providers
- Website hosting and payment processing
- Order fulfillment and shipping
- Analytics and performance monitoring
Legal & Business Reasons
- When required by applicable laws, regulations, or government requests
- In the event of a merger, acquisition, or sale of assets
All third-party service providers are contractually required to protect your data and use it only for authorized purposes.
Use of Personal Information
- Process and fulfill orders
- Send order confirmations, receipts, and shipping updates
- Provide customer support and respond to inquiries
- Improve website performance and user experience
- Maintain security and prevent fraud
- Send marketing or promotional communications (only with your consent)
Your Rights Regarding Personal Information
Access
Request a copy of the personal information we hold about you.
Correction
Request corrections to inaccurate or incomplete information.
Deletion
Request deletion of your personal information, subject to legal and recordkeeping requirements.
Opt-Out
Unsubscribe from marketing emails or SMS messages at any time.
Use of Cookies & Tracking Technologies
We use cookies and similar technologies to enhance functionality and analyze website performance.
- Keep items in your shopping cart
- Remember preferences and settings
- Analyze traffic and usage patterns
You may disable cookies through your browser settings; however, some features of the website may not function properly without them.
SMS Messaging Policy
By providing your phone number during checkout or through an opt-in form, you consent to receive SMS messages from CREED Compounds. Message frequency may vary. Message and data rates may apply.
Messages may include
- Order confirmations and shipping updates
- Account or customer service notifications
- Promotional offers, discounts, and announcements
Opt-Out & Assistance
- Reply STOP to any SMS message to opt out at any time
We do not share or sell phone numbers to third parties for their own marketing purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website constitutes acceptance of any updates.